For the convenience of our patients, we accept the following forms of payment: Visa, Mastercard, Discover Card, personal checks and cash. To make credit card payment by phone or get answers to your financial questions, you may call 860-889-5934.
We help by filing directly with your insurance plan once the patient signs a release of information and assignment of benefits form. Up to date insurance information is extremely important. Please notify our Financial Registrars of any insurance, phone or mailing address changes when arriving for your appointment.
Insurance carriers require that all patient co-payments and balances are collected by the Physicians’ office, therefore, co-pays are due at the time of service and payable upon check in. Once the insurance carrier payment and determination of patient responsibility has been received the patient balance is due within 30 days of service.
Many insurance plans require a referral from your primary care doctor (PCP) prior to treatment by a specialist. If you are unsure if your insurance requires a referral to see a specialist, please contact your insurance carrier directly.
Due to insurance carrier restrictions, we regret that Physician appointments and Physical Therapy appointments may not be scheduled on the same day.